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2009 Health Technologies Conference & Expo Returns on April 27 & 28, 2009 in Toronto, Canada

2009 Health Technologies Conference & Expo Returns on April 27 & 28, 2009 in Toronto, Canada

November 18, 2008 – Toronto, Canada – The premier annual Health Technologies Conference and Expo will take place on April 27 & 28, 2009 at the Design Exchange  in Toronto, Canada.

This established healthcare IT conference last year, supported by over 30 proud national sponsors and exhibitors including Microsoft, Cisco, SSHA, Emergis, UHN, and Forrest Green, was a fantastic success bringing innovative information and cutting-edge enterprise applications and solutions to IT professionals and developers in the healthcare industry.

This upcoming 2009 Health Technologies Conference and Expo will throw light on the latest IT products and solutions that will bring appreciable revolution in the healthcare and RFID industry, such as Electronic Health Records, eHealth Applications, Medical Equipment, Mobile Data Systems, Patient Monitoring Systems and much more.

Delegates will have a unique opportunity to benefit from informative case-study sessions that offer first-hand knowledge and experiences provided by over 20 distinguished IT Health Care professionals. These sessions focus on the development, implementation and impact of new technologies that are changing the healthcare and public service industry.

About WowGao Inc.

WowGao Inc. is an Event Management Company that organizes and manages internationally renowned conferences and expositions focusing on latest innovations and developments in Information Technology Industry since 2003. We have been honored with an award for our excellence. Our featured events are:

·         2009 Government Technologies Conference and Expo, April 27 & 28, 2009

·         2009 Wireless & Mobile Expo and Conference, June 9 & 10, 2009

·         2009 RFID Forum, June 9 & 10, 2009

·         2009 Financial Services Technology Forum, October 2009

For more information about this event:

Website: http://health.wowgao.com/ 

Information Technology Recruitment Sector Report 2009 – 2010

Whilst 2009 has seen a hard job market during the last 3 months we have witnessed a significant increase in customer confidence, which has resulted in an increase in jobs coming through. The ICT division of Matchtech is responding to the needs of the market and is moving towards a more niche focussed skills approach in 2010, focussing on Software Development, PMO, Business Intelligence, ERP, New Media, GIS and Support. This will allow us to improve our awareness of our candidate’s skills and experience whilst focussing on key strategic technologies and markets.

IT Solution Provider

Recruitment within the IT Solution Provider industry has seen an upturn over the last 3 months, with an increase in both permanent and contract vacancies. Many clients are now reporting that previous “on hold” business is now moving ahead, so are hiring new staff for 2010. We are currently holding over 130 live vacancies, covering sales, consultancy, project & programme management, development and support. Sales vacancies have increased particularly for high end new business professionals, with a particular focus across areas such as SAP, CRM and  Business Intelligence. In light of this positive shift in the market, Matchtech has added to their successful Consultancy team by hiring a senior recruitment consultant to focus on the Business Intelligence market.

End User Clients

The IT End User permanent team which focuses on providing world class recruitment services to Matchtech’s corporate and private company client base is benefiting from a surge in vacancy orders. This increase started at the end of summer holidays and is still gathering pace – overall vacancies in are up 40% since August! Our clients have a strong appetite to get their vacancies filled before the Xmas break and are plotting for a busier and more vibrant 2010.

As ever the main skills sets in demand cover Software Development, Project Management, Business Analysis and IT Support. We have witnessed a significant drop off in candidate applications over the last couple of weeks  – so if you are thinking of starting your job search in the New Year our advice would be to not delay and get in contact prior to Christmas as there is less competition in the current market.

The contract market is also notably picking up but there has been a 3 month lag behind the recent upturn in the permanent market. Many of our clients are recruiting Project Management/PMO resources in large volumes and we also have a number of high-profile rollout and office relocation projects at a few clients, predominantly in the transportation and public sectors. This has resulted in a recent influx of IT Support and Infrastructure positions. Our general observation at the moment is that the contractor marketplace is generally candidate rich, but many niche skills such as SAP, Sharepoint and Oracle remain sought after.

NHS

In 2006 Matchtech IT was selected by the NHS Purchasing & Supply Agency (PASA) to supply IM&T (Information Management & Technology) contract, temporary and interim staff to the NHS. The NHS team has recently won the tender for PASA to extend our inclusion on the framework for another 3 years.  Currently, Matchtech ICT is the third largest supplier to the NHS for IT and Information staff under the PASA agreement; but we are currently the number one supplier to several regions throughout the UK including South West, South Central, Yorkshire & the Humber and Wales.

Matchtech has seen a noticeable rise in Consultancy and Project Staff over the last 6 months and would always be interested in speaking to candidates with NHS experience within 3 broad categories:

1. Project Management and Consultant positions
2. Information, Data Analysis and Informatics
3. Traditional IT – such as software development, training, support, helpdesk & roll-out

2009 Top Travel Industry Business Process Outsourcing (Bpo) & Information Technology Outsourcing (Ito) Vendors, Black Book 2009 Survey Results-

18 Key Performance Indicators (KPIs) or criteria are employed, scored on each respective vendor by client type and ranked on a 0-10 scale per KPI.
Key Findings

Key Finding: Most Vital Customer Satisfactions KPIs
Innovation, Customization and Reliability are the most vital attributes influencing Travel BPO and ITO client satisfaction with their 2009 outsourcing providers.
Key Finding: Vendor Dissatisfaction is uncommon in the Travel Industry IT Outsourcing and Business Process Outsourcing Industry among Top Ranked Suppliers

Strong dissatisfaction is uncommon in this Vertical Niche BPO sector, occurring in only 5.5% of Passenger Sector Industry client types, 4.8% in the Infrastructure Sector, 7.2% in the Hospitality Sector and 8.9% in the Freight and Logistics clients globally.
Within the Travel Industry IT Outsourcing, strong approval for the top four vendors was reported among 92.7% of their current client base.
US and Asian clients are among the most satisfied with travel industry outsourcing services delivery. Strong dissatisfaction with offshore outsourcing vendors was less than 6% of all surveyed clients with 2009 projects.
Key Finding: Comprehensive Services Vendor Arrangements from a comprehensive/end-to-end Travel Industry ITO and BPO Vendor produces the highest satisfaction rates
Single-vendors offering bundled, comprehensive research services to corporate clients ranked highest in the overall survey. NIIT Technologies excelled in both sections, as well as together as a bundled travel industry ITO/BPO supplier.

Table of Contents :
Summary 5
Methodology 8
SECTION I: TRAVEL INDUSTRY
BUSINESS PROCESS OUTSOURCING 10
Overview of KPI Leaders 17

Individual Key Performance Indicator Detail 20
SECTION II: TRAVEL INDUSTRY
INFORMATION TECHNOLOGY OUTSOURCING 39
Overview of KPI Leaders 46

Companies Mentioned
Individual Key Performance Indicator Detail 49″
NIIT Technologies, Interglobe Technologies, WNS, TCS, Banctec, Aditya Birla, HCL, EXL Service, Vertex Group, Wipro, Firstsource, Infosys, Travel DT, Teletech, Genpact, IBM, Sitel, Pivot, Rategain, Travelmaster, Accenture, Hexaware Caliber Point, Mphasis, Mahindra Satyam, Etelecare, Lionbridge, Oracle, Xicom, Savvis, Ciber, Freeborders, Dataart, TI Infotech, Icreon, ACS, CH2M Hill, Fujitsu, Brickred, HP-EDS, Accenture, Wipro, Unisys, Neoris, ANM Soft

Keywords
Travel, Industry, contracts, airlines, travel, agencies, airports, hotel chains, cargo, corporations, globally, outsourcing, passenger, sector, client types, infrastructure, hospitality, freight, logistics, clients, transportation, BPO, ITO, outsource

For More information please contact :

http://www.aarkstore.com/reports/2009-Top-Travel-Industry-Business-Process-Outsourcing-BPO-Information-Technology-Outsourcing-ITO-Vendors-Black-Book-2009-Survey-Results-31086.html

 

2009 Top Energy Information Technology Outsourcing Vendors

2009 Top Energy Information Technology Outsourcing Vendors, Black Book Survey 2009 Results

In 2009, the Black Book energy ITO user survey investigated over 120 contracts held by 1,100 international energy agencies and companies.

18 key performance indicators (KPIs) or criteria are employed, scored on each respective vendor by client type and ranked on a 1–10 scale per KPI.

Key findings
Key finding: most vital customer satisfaction KPIs ( http://www.bharatbook.com/detail.asp?id=129876&rt=2009-Top-Energy-Information-Technology-Outsourcing-Vendors-Black-Book-Survey-2009-Results.html )
Vertical expertise, innovation, customization and best of breed technology are the most vital attributes influencing energy ITO client satisfaction with their 2009 outsourcing providers.

Key finding: vendor dissatisfaction is uncommon in the energy ITO industry among top ranked suppliers
Strong satisfaction is common in this niche ITO sector, occurring in 40.1% of all global clients.
UK and US clients are among the most satisfied with energy ITO services delivery, with 82.7% reporting high vendor approval. 11.9% of all surveyed clients with 2009 projects reported strong dissatisfaction with offshore outsourcing vendors, significantly higher than European and US vendors, with less than 2.9% strongly dissatisfied.

Key finding: comprehensive service vendor arrangements from a comprehensive/end-to-end energy ITO vendor produces the highest satisfaction rates
Single-vendors offering comprehensive research services to corporate clients ranked highest in the overall survey.
 

To know more and to buy a copy of your report feel free to visit : http://www.bharatbook.com/detail.asp?id=129876&rt=2009-Top-Energy-Information-Technology-Outsourcing-Vendors-Black-Book-Survey-2009-Results.html

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2009 Top Travel Industry Business Process Outsourcing (Bpo) & Information Technology Outsourcing (Ito) Vendors, Black Book 2009 Survey Results-

18 Key Performance Indicators (KPIs) or criteria are employed, scored on each respective vendor by client type and ranked on a 0-10 scale per KPI.
Key Findings

Key Finding: Most Vital Customer Satisfactions KPIs
Innovation, Customization and Reliability are the most vital attributes influencing Travel BPO and ITO client satisfaction with their 2009 outsourcing providers.
Key Finding: Vendor Dissatisfaction is uncommon in the Travel Industry IT Outsourcing and Business Process Outsourcing Industry among Top Ranked Suppliers

Strong dissatisfaction is uncommon in this Vertical Niche BPO sector, occurring in only 5.5% of Passenger Sector Industry client types, 4.8% in the Infrastructure Sector, 7.2% in the Hospitality Sector and 8.9% in the Freight and Logistics clients globally.
Within the Travel Industry IT Outsourcing, strong approval for the top four vendors was reported among 92.7% of their current client base.
US and Asian clients are among the most satisfied with travel industry outsourcing services delivery. Strong dissatisfaction with offshore outsourcing vendors was less than 6% of all surveyed clients with 2009 projects.
Key Finding: Comprehensive Services Vendor Arrangements from a comprehensive/end-to-end Travel Industry ITO and BPO Vendor produces the highest satisfaction rates
Single-vendors offering bundled, comprehensive research services to corporate clients ranked highest in the overall survey. NIIT Technologies excelled in both sections, as well as together as a bundled travel industry ITO/BPO supplier.

Table of Contents :
Summary 5
Methodology 8
SECTION I: TRAVEL INDUSTRY
BUSINESS PROCESS OUTSOURCING 10
Overview of KPI Leaders 17

Individual Key Performance Indicator Detail 20
SECTION II: TRAVEL INDUSTRY
INFORMATION TECHNOLOGY OUTSOURCING 39
Overview of KPI Leaders 46

Companies Mentioned
Individual Key Performance Indicator Detail 49″
NIIT Technologies, Interglobe Technologies, WNS, TCS, Banctec, Aditya Birla, HCL, EXL Service, Vertex Group, Wipro, Firstsource, Infosys, Travel DT, Teletech, Genpact, IBM, Sitel, Pivot, Rategain, Travelmaster, Accenture, Hexaware Caliber Point, Mphasis, Mahindra Satyam, Etelecare, Lionbridge, Oracle, Xicom, Savvis, Ciber, Freeborders, Dataart, TI Infotech, Icreon, ACS, CH2M Hill, Fujitsu, Brickred, HP-EDS, Accenture, Wipro, Unisys, Neoris, ANM Soft

Keywords
Travel, Industry, contracts, airlines, travel, agencies, airports, hotel chains, cargo, corporations, globally, outsourcing, passenger, sector, client types, infrastructure, hospitality, freight, logistics, clients, transportation, BPO, ITO, outsource

For More information please contact :

http://www.aarkstore.com/reports/2009-Top-Travel-Industry-Business-Process-Outsourcing-BPO-Information-Technology-Outsourcing-ITO-Vendors-Black-Book-2009-Survey-Results-31086.html